In order to keep track of your detailed contact records, Hosted Dialer makes it possible for you to track activity for your specific contacts.
If you would like to add names and other information to your spreadsheet for tracking purposes, click on the link at the bottom that says “Setup Database Fields”.
Simply type in the name of the field (in the name field) as it appears exactly in your spreadsheet.
Click on “add field”.
The new field will now appear on the left hand side.
Add as many as you want then click on “save”.
That’s it! Now when you run your reports, all of the contact info etc will also appear in those reports.