Settings Tab

The Settings Tab is the fourth tab on the top portion of the Predictive Dialer.


This tab is available to the Admin and Agent.

From the Settings Tab, you are able to...

Change your password

Modify your Time Zone

Change Agent Hold Music

Change List View Appearance

Modify Manual Dial Caller ID (Admin only)

Change Connection Settings

Add Pre-Recorded Voicemail Sound File

Setup Scripts

Setup Email Templates

Configure Phonebook

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