How to Recycle No Answers Only

If you are wanting to only recycle your leads that did not answer, you can do that logged in as an Admin.

Once you are logged in, click on the Campaigns Tab.

Now click on the Recycle Contacts icon within the campaign that you want to recycle.

 

 

 
Once you click on that, you will see a new pop up window.

 

In that window, to recycle the leads that did not answer, click on the button called "Attempted"

 

 

 

This will recycle ONLY the No Answers.

 

Other dispositions such as Not Interested, Sale Made, Scheduled Call Backs or any other disposition will not be recycled.

 

Please Note: A no answer disposition occurs when no one or nothing such as an answering machine or voice mail answers, to recycle those please click on the appropriate box for that disposition.


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