How to Export CDR

To run this report, you must be logged in as an admin.

Select the campaigns tab.

In the campaign you want to run reports on click on the icon called Export CDR, you have a few choices.

You can either run a report that shows a list of all calls made for that campaign, or you can run a report based on the disposition of the call.


From here, you can select as many dispositions as you want to show up on your report.


Once you have made your selections, make sure that the Send to Email address is correct, because the report will be emailed to that email address.

Once the email is sent, it may show up in your bulk or spam folder, depending on your spam settings.

Within the email, there will be a link that will allow you to download your report, which will be in a CSV Spreadsheet.

Your reports will show the times of the calls in UTC Time.

If you select ALL of the dispositions and run a report on them, you may notice a difference in calls made.


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